Customer Support Specialist


      The customer support specialist will help respond to customer inquiries, design solar energy systems and prepare quotes.

      Job Duties:
      • responding to customer inquiries
      • preparing solar assessment reports and quotes
      • designing solar photovoltaic systems
      • assisting with procurement, permitting and other project management tasks related to completing solar energy projects
      • assisting with community engagement and development of community-owned solar energy projects both locally and in remote diesel communities
      • based on work priorities, there also may be opportunities to assist with installing solar energy systems


      • education in business, energy management, environmental sciences, renewable energy or a related field

      • computer software: spreadsheets, databases, general office (3D modeling experience helpful)

      • prefer training and/or experience in designing renewable energy systems (solar photovoltaics, solar thermal, solar hot water, solar pools, other)

      • excellent customer service and communication skills

        Other details:

        • Work will be full-time, 35 hours per week
        • Pay: $24.08 per hour or negotiable based on qualifications and experience

        No phone calls please

        Thank you for applying. We will do our best, but may not be able to respond to every applicant.

        About VREC Solar

        Vancouver Renewable Energy Co-operative (VREC Solar) sells, installs and provides consulting services for renewable energy systems. Since 2004,we have specialized in designing and installing photovoltaics, solar hot water, and solar pool heating systems. As BC's solar energy leader we installed the first grid-tie photovoltaic system in the City of Vancouver, started the first community owned solar investment project, installed the first PPA project in BC and installed the most northern grid-tie system in the Western Hemisphere. 

        VREC Solar is a for-profit, employee-owned cooperative. Our employees operate in a collaborative environment, help contribute to decisions made on behalf of the cooperative, and assume equal responsibility for achieving our goals. VREC Solar is a values-based business that works to have a positive impact in our region.

        We are a living wage employer and member of the BC Sustainable Energy Association, the Canadian Solar Industries Association, the Canadian Workers Coop Federation, and
        the Canada Green Building Council. We are also a Certified Tesla PowerWall Installer.

        VREC is committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability and age. We welcome and encourage applications from under-represented communities.


         Flexible Spending Account (FSA) that covers many extended health costs


        Standard Vacation and Holiday paid leaves

        Prime location

        Office located in Strathcona neighborhood of Vancouver near transit and bike routes